Privacy policy

1. Data Controller

ANDREAS BCN 8, S.L. (hereinafter, "ANDREAS"), with Spanish Tax Identification Number (NIF) B66315896 and registered office at 39 Santaló Street, 08021 Barcelona, Spain, is the data controller responsible for processing the personal data you provide through our online store, http://www.andreasbcn.com (hereinafter, the "Store").

You may contact us at:

Postal address: 39 Santaló Street, 08021 Barcelona, Spain
Email: info@andreasbcn.com

2. Purposes of Processing and Legal Basis

Your personal data will be processed for the following purposes:

a) Performance of the Contract

  • Processing orders and purchases made through our Store.
  • Managing the delivery of purchased products.
  • Handling returns, exchanges, and customer claims.
  • Issuing invoices and processing payments.

b) Customer Service

  • Responding to enquiries, requests, or questions.
  • Providing customer support services.

c) Compliance with Legal Obligations

  • Compliance with tax, accounting, consumer protection, and other applicable legal obligations.

d) Marketing and Commercial Communications (Legal Basis: Consent)

  • Sending commercial communications by electronic means.
  • Conducting customer satisfaction surveys.
  • Carrying out profiling for marketing purposes.

You may withdraw your consent at any time by using the unsubscribe link included in each marketing communication.

e) Improvement of Our Website and Services (Legal Basis: Legitimate Interest)

  • Performing statistical analysis of website usage.
  • Personalising website content and improving the user experience.

3. Personal Data We Process and Its Source

The personal data we process comes from:

  • Information provided directly by you.
  • Information generated through your use of the Store.

Categories of Personal Data

Identification data

  • First name and surname
  • National ID number (DNI/NIF), where applicable
  • Postal address
  • Email address
  • Telephone number

Financial and transactional data

  • Payment information
  • Billing details
  • Purchase history

Browsing data

  • IP address
  • Device information
  • Browser information
  • Pages visited

4. Recipients of Your Data

Your personal data may be shared with:

  • Competent public authorities where required by law.
  • Shipping and logistics providers.
  • Financial institutions and payment service providers.
  • Technology service providers located within the European Economic Area (EEA).

5. Data Retention

Your personal data will be retained as follows:

  • Customers: for the duration of the contractual relationship and thereafter for the legally required retention periods (6 years for commercial records and 4 years for tax purposes under Spanish law).
  • Marketing communications: until you withdraw your consent.
  • Browsing data: for a maximum period of 12 months.

Once these retention periods have expired, your personal data will be securely deleted or anonymised.

6. Your Rights

You have the right to:

  • Access your personal data.
  • Request the correction of inaccurate or incomplete data.
  • Request the deletion of your personal data.
  • Object to the processing of your personal data.
  • Request the restriction of processing in certain circumstances.
  • Receive your personal data in a portable format and transmit it to another controller.
  • Withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at info@andreasbcn.com or write to the postal address above, enclosing a copy of your identity document.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD) if you believe your personal data has been processed unlawfully.

7. Data Security

ANDREAS has implemented appropriate technical and organisational measures to ensure the security of personal data and to prevent unauthorised access, alteration, disclosure, or destruction.

8. Use of Cookies

We use both first-party and third-party cookies. For more information, please refer to our Cookie Policy.

9. Changes to this Privacy Policy

ANDREAS may update this Privacy Policy from time to time to reflect changes in legislation, regulatory requirements, or industry practices. Any changes will be published on this page before they take effect.

Last updated: 8 April 2025

© ANDREAS BCN 8, S.L. All rights reserved. Total or partial reproduction is prohibited.